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32Red Sport utilising Transversal
Tuesday January 20,2015 : 32RED SPORT SELECTS TRANSVERSAL TO DELIVER 24 HOUR CUSTOMER SUPPORT
Customer satisfaction at the heart of the business
32Red Sport is utilising Transversal to deliver a new self-service functionality on its website.
Transversal’s knowledge-powered solution enables 32Red Sport customers fast and easy access to questions online via desktop, tablet or mobile device.
The service, which runs 24 hours a day, is intended to maintain 32Red’s already high customer satisfaction levels but will also relieve pressure off the company’s contact centre by handling simpler enquiries expeditiously.
Transversal has additionally deployed its Promotion Engine to work in conjunction with the web self service solution. Features of this initiative offer personalised, targeted and contextual adverts to 32Red Sport customers based on their past searches.
“The scalability of the platform is one of the reasons we chose Transversal as our partner for this project,” Pat Harrison, Operations Director at 32Red said. “It will allow for straightforward expansion to other 32Red product areas in the future. In addition, Transversal showed a great understanding of the new 32Red Sport business and sports betting requirements.”
Gambling News :
Live Dealer Now At Slotocash -
Live Dealer can be found in the left navigation menu under 'Live Dealer' when you, the player is logged in to instant play.
Betradar Launches US Sports Betting Solutions -
With only a few weeks to go until the betting and gambling world descends on ICE in London, Betradar have today announced that they will be launching a comprehensive range of tools and services to any company that will be looking to provide sports betting in a post-PASPA United States.
Final 12 For MPNPT Morocco -
Sunday on the MPN Poker Tour Morocco will see several trophies awarded at the Mazagan Beach Resort, with the largest going to the Main Event champion along with a prize of MAD 400,000 (c.€35,400).
MPNPT Morocco Updates -
Leading the 104 combined survivors from both flights is still Said El-Yousfi with 272,000 chips; visit the MPN Poker Tour blog for an end-of-day recap and full chip counts.
MPN Poker Tour Morocco Day 1A -
The MPN Poker Tour has returned to Morocco this week (January 11-14), featuring the MAD 1.5 million guaranteed Main Event, accompanying side events, and the activities and parties for which this tour has now become known on two continents.
2018 MPN Poker Classic -
The MPN announces the return of The Classic tournament series this January. The series is back following its successful €350,000 guaranteed debut in 2017. This time €500,000 is guaranteed, along with a once in a lifetime trip to Monaco for the Classic Champion.
PDC and Sportradar Renew Deal -
Following this month’s hugely successful World Championship, the Professional Darts Corporation (PDC) and long-standing partners Sportradar have renewed their multi-faceted cooperation that will see the leader in sports data and content continuing in their role as official data
Poker Yaar Joins MPN -
Available through download, instant play and mobile, Pokeryaar.com is live with Omaha, Hold’em and Five-Card poker variants, alongside MPN’s Fish Party, the industry’s only progressive jackpot SNGs.
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