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LADBROKES TO BOOST CUSTOMER RELATIONSHIP MANAGEMENT
UK gambling group Ladbrokes is to ramp up eCRM (customer relationship management) activity in its Internet operations in the second half of 2009 in an attempt to boost revenues per player, reports Market Direct.
The bookmaker is understood to be talking to database specialists about building a new CRM platform to face the challenges of an increasingly competitive European online gambling market.
Market Direct reports that a TV campaign in April for Ladbrokes Casino.com boosted player recruitment, but a spokesman for Ladbrokes told one trade magazine that the focus would be on increasing spend from existing individual players.
"Our marketing campaigns have successfully recruited large numbers of players but yield per player is down," the spokesperson said. "Having recruited large numbers of players in the first half we are now focusing on CRM to drive revenues in the second half."
Ladbrokes also announced last week that it is to move its internet sportsbook operations to Gibraltar by the end of the year to save costs. Its archrival William Hill is also moving offshore to benefit from low-tax jurisdictions.
Gambling News :
Oink Country Love Slot Launches -
Oink Country Love will have players tapping their feet to the country beat with the lovable Oink Bros, Willy and Chancho, who are trying to win over the heart of Miss Southern Charm in this five by three reel, 45-line online slot.
Tim Chung Wins MPNPT Manchester -
The 288-runner £550 MPNPT Manchester Main Event today crowned its champion, awarding the bulk of the £150,000 total prizepool to the nine players surviving after two days of tournament poker at the Grosvenor Casino.
MPNPT Manchester Day 2 -
Day 2 of the £550 MPNPT Manchester Main Event saw 60 Day 1 survivors (from a total of 288 entries) and three intrepid last-minute registrants sit down to play to the final table.
Day 1B MPN Poker Tour Manchester -
Day 1B of the £550 MPNPT Manchester Main Event saw the field rise to 285, as players took full advantage of the whole-day re-entry period.
Day 1A MPNPT Manchester -
The £150,000 guaranteed MPNPT Manchester kicked off today in style – 74 poker players from all over Europe arriving at the Grosvenor Casino to contend the first of two starting days
Kung Fu Rooster Slot Goes Live -
Celebrate Chinese New Year - 2017 Year of the Rooster. It's time to sweep away any ill-fortune and make way for incoming good luck, with this exciting 12 lines slot game.
Sensational Sixes Slot Goes Live -
Light up Icons like BAR's, black spades, red hearts, blue diamonds, and green clubs. The best part of Sensational Sixes are the three wild icons, for 2X, 4X, and 6X multipliers!
3 New Betsoft Slots -
3 new Betsoft slot Games were also added this week to most online casinos allowing US players.
2017 Bodog Super Millions Poker Open -
The first events on the 105-tournament schedule have already been completed; there are three more tourneys on Thursday’s schedule, with a total of $34,000 in guaranteed prize money waiting to be won.
Pokerstars Pulls Out Of Coloumbia -
Pokerstars Has taken the decision to cease offering real money services to players located in, playing from or resident within Colombia, effective from the 17th of July 2017.
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