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Warning Against Top Game Gambling Software
In a sequel to the case of the missing Wilds in certain Top Game-developed gambling software games one of online gambling's biggest information portals, Casinomeister.com, issued a warning to players as the week closed.
The issue of appalling behaviour by Top Game Support staff servicing licensees and questionable software issues has been escalating since the end of May, when apparent software flaws were reported to Top Game. Since then there have been claims that the games were taken down and fixed, and denials that this was done in a heated altercation that has involved Top Game representatives, licensee spokesmen and the player community across a growing number of message boards.
On Friday, and belatedly, a Top Game representative posting as Jan.Strydom apologised for the incidents and assured players that corrective measures were being taken and that players prejudiced by the missing Wilds would be compensated. Others who had played on the affected games would have their deposits returned once the playing logs had been studied by Top Game, he added.
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But, as Casinomeister succinctly summed up the reaction of the player community, it was "...a day late and a dollar short."
The warning now up on the Casinomeister website will probably trigger similar cautionary notices elsewhere, and reads:
"Due to serious customer support issues, public postings of player emails (to include player names and email addresses), software issues, and apparent aloofness to these problems by TG - a warning is issued to players, affiliates and operators.
"WARNING: The vendor TOP GAME is displaying a serious lack of professionalism and judgement concerning player support, privacy, and software issues.
"These are the [licensee] casinos that MAY be affected:
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Gambling News :
Amaya FY2016 Trading Update -
The Montreal-based Amaya online gambling group has issued a trading update covering FY 2016 and improving its forecast revenue and earnings numbers.
LeoVegas To Sponsor Leicester Tigers -
The agreement includes official partner accreditation, media space at Welford Road stadium and matchday tickets and VIP hospitality as well as two pitchside perimeter boards from the 2017/18 season and one for duration of the 2016/17 season.
Optima Information Services iShop -
Industry visitors to the recent TVC Bookmakers Trade Fair in Solihull, UK were much taken by Spanish betting technology firm Optima Information Services' iShop product, and the company went on to win the SBC Best Retail Betting Product award with it last month.
CAGAYAN CHIEF MOVES TO REASSURE LICENSEES -
Apparently $4 million is going into improvements of the Authority’s data centre in the Freeport at Cagayan, whilst another $3 million has been earmarked for an upgrade to data infrastructure located outside the Freeport.
New Massachusetts Online Gambling Bill -
It seems that every two years (give or take a few months) Massachusetts state Senator Bruce Tarr flights an online gambling legalization bill in the state Senate.
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