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Big Changes at William Hill
BIG CHANGES AT WILLIAM HILL ONLINE
New md Crispin Nieboer is building a fresh team.
Hot on the heels of the news that professional business services provider KPMG has been engaged to review the digital activities of William Hill plc comes the news that Crispin Nieboer, the new md of the Online division, has been putting a new top team together.
The companys Special Projects Director, Steven Reid has been appointed chief operating officer for Online on an interim basis whilst a search for a permanent incumbent is completed. Reid is a seven-year veteran who has done sterling work on a number of major online projects in the corporate development team at Will Hill.
Directors Stuart Weston (sportsbook), James Curwen (gaming) and David Greyling (international) will report to Reid as he heads up efforts to improve financial performance through product, marketing and customer retention development.
A new position - chief experience officer - has been created, with responsibility given to Juergen Reutter. This focuses on the customer experience in its many forms across all online channels, with CRM staff reporting to him.
Former Credit Suisse analyst Matthew Gerard’s responsibilities as commercial and business development director have been expanded to oversee both business intelligence and payments, risk and fraud operations. The current head of the latter, Imri Meir is leaving the company and is to be replaced once a suitable manager is found.
In the chief financial officer department, former Deutsche Bank director, James Davies’ role has been broadened to include responsibility for compliance and procurement.
“These changes are focused on driving the turnaround of Online’s performance by ensuring we have the right team and structure in place, to keep improving our product and our customer’s experience, broadening our appeal, and growing internationally," Nieboer said this week.
“There is more work to do, but we are making significant progress on our mobile product, driving up our customer experience ratings, and delivering incremental gains every week.”
Danske Spil Bingo Moves to Microgaming -
The national lottery of Denmark, Danske Spil, is live on the Microgaming Bingo Network. Danske Spil, the Danish national lottery, is live on the Microgaming Bingo Network following a change to its licence conditions.
Quickfire live on Strendus -
Quickfire powered by Microgaming is extending its reach in the LatAm region with the signing of Strendus. Strendus is the online division of Logrand Entertainment Group. The group comprises several companies that operate gaming and entertainment establishments in Mexico, running 14 land-based casinos in total.
Quickfire content live on BetatHome -
Online gaming and sports betting company bet-at-home was founded in 1999. Today the company has 4.8 million registered customers around the world, offering sports betting, casino, live casino, Vegas games, poker and virtual sports.
Microgaming has donated £30,000 between four charities -
Gift of Giving provides Microgamingís customers the opportunity to vote for one of several charities in their region. In lieu of Christmas gifts, £30,000 is split equally between four global regions: Isle of Man, UK and Europe, Africa, and Rest of the World.
Entertainment Betting Odds: 90th Academy Awards -
The Shape of Water leads Sundayís 90th Academy Awards (8 PM ET, ABC) with 13 Oscar nominations, but when it comes to Best Picture, this highly-acclaimed film is a +140 second-favorite behind Three Billboards Outside Ebbing, Missouri at Ė115.
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