No Deposit Bonus : SlotsLv casino currently is offering everyone a $22 no deposit bonus. New Players Only. Fully Cashable. USA and Canadian Players are welcome. Please see our SlotsLv review page for the no deposit bonus info. SlotsLv Review
Best USA Casino Bonus
Big Casino Bonus : All USA Players Welcome: Bovada Casino the #1 USA Online Casino offering all new signups a $3000 table game and slots bonus + weekly cash back. All new accounts qualify thru our link. No codes needed. For full bonus information please see our Bovada Bonus review.
ONLINE POKER SITES DENY BOT INVOLVEMENT
Saturday October 8, 2011 : Customer service confusion makes the case for better CSR training
One of the hot button issues among online poker players has always been the possibility that website operators or software providers are using bots (robotic software play) to increase site player liquidity; an unfair practice, many feel.
These sensitivities surfaced again this week when poker players at William Hill and Paddy Poker on the iPoker network were mistakenly informed by customer service reps that "house bots" were in use.
Although both Paddy Power and William Hill were quick to explain the unintended misinformation on major message boards like twoplustwo, the incidents are perhaps a timely reminder of how important it is for operators to properly train and brief their online customer service representatives, and ensure that T&Cs are crystal clear and unambiguous.
Two live help customer service reps - one on the German chat service of Will Hill and the other in English at Paddy Power - reportedly "confirmed" that house bots were in use when players enquired about a suspect bot player using the handle “bot771107” whilst playing on MTTs.
The situation was exacerbated when players pointed to what turned out to be an ambiguous T&C at Will Hill (since corrected) that suggested to them that house bots were deployed by the operator, asserting: “...in games offered via the Website which benefit from more players or greater liquidity, the site may deploy electronic players (known as robots, and whose usernames will be 'bot’) who are pre-programmed to play and join in with the game.”
Taking to the twoplustwo message board at http://forumserver.twoplustwo.com/showpost.php?p=29125554&postcount=218 as the week ended, the verified William Hill representative posted:
"We would like to take this opportunity to publish the network's policy and stance on automated "bots" being used on iPoker.
"We are sorry that it took us a while to compile the statement as we had to put a focus on our investigations first.
"Our policy is clear:
"1. A poker account is to be used exclusively by the registered account holder and the use of any automated "bots" is prohibited.
"2. In all cases where iPoker security department is satisfied that an account is being used in any other way than by the sole registered account holder the account is closed.
"3. This is done in every case regardless of how much rake the account has contributed, and forum posts that suggest iPoker ignores "bots" because of the rake they generate are very much wide of the mark.
"The network's security department regularly checks suspicious accounts at all stake levels and is freezing accounts for failing our "bot" testing procedures, as well as taking firm measures towards affiliates of such "bots" rings.
"The integrity of the network is our highest priority and it is essential that players know they are in a secure environment. We will always investigate any account that we suspect of using "bots" and if the members of the iPoker network have concerns over particular accounts we request to receive these concerns and inquiries for investigation.
"With regards to "bot771107" we can categorically state that the account is not a "house bot". iPoker, nor William Hill, do not and never have used house bots. The account in question is not a William Hill [house] player.
"With reference to the William Hill terms and conditions, the confusion has been caused due to their Terms & Conditions for skill games allowing "bot" players not being explicit. They have now rectified this."
Some players picked up on the T&C confusion, and clarified that the terms and conditions specific to poker room activity at all iPoker sites explicitly prohibits the use of bots.
The Paddy Power response was equally unequivocal that house bots are not used, with a spokesman pointing out: “We have information on our own players’ behaviour and activity and we pass suspicious activity/players on to iPoker security for further investigation.
“We feel extremely strongly that bots are not good for a network, and would be particularly bad for the experience of the kind of recreational players that we acquire on our site. To this end, we give iPoker as much help as we can in passing on reports, information and suspicious player behaviour."
The clarifications may explain the corporate confusion in this incident, but many players are still concerned at the use of bots - some by other players - and will remain suspicious and on the lookout for these questionable robotic opponents.
Gambling News :
Oink Country Love Slot Launches -
Oink Country Love will have players tapping their feet to the country beat with the lovable Oink Bros, Willy and Chancho, who are trying to win over the heart of Miss Southern Charm in this five by three reel, 45-line online slot.
Tim Chung Wins MPNPT Manchester -
The 288-runner £550 MPNPT Manchester Main Event today crowned its champion, awarding the bulk of the £150,000 total prizepool to the nine players surviving after two days of tournament poker at the Grosvenor Casino.
MPNPT Manchester Day 2 -
Day 2 of the £550 MPNPT Manchester Main Event saw 60 Day 1 survivors (from a total of 288 entries) and three intrepid last-minute registrants sit down to play to the final table.
Day 1B MPN Poker Tour Manchester -
Day 1B of the £550 MPNPT Manchester Main Event saw the field rise to 285, as players took full advantage of the whole-day re-entry period.
Day 1A MPNPT Manchester -
The £150,000 guaranteed MPNPT Manchester kicked off today in style – 74 poker players from all over Europe arriving at the Grosvenor Casino to contend the first of two starting days
Kung Fu Rooster Slot Goes Live -
Celebrate Chinese New Year - 2017 Year of the Rooster. It's time to sweep away any ill-fortune and make way for incoming good luck, with this exciting 12 lines slot game.
Sensational Sixes Slot Goes Live -
Light up Icons like BAR's, black spades, red hearts, blue diamonds, and green clubs. The best part of Sensational Sixes are the three wild icons, for 2X, 4X, and 6X multipliers!
3 New Betsoft Slots -
3 new Betsoft slot Games were also added this week to most online casinos allowing US players.
2017 Bodog Super Millions Poker Open -
The first events on the 105-tournament schedule have already been completed; there are three more tourneys on Thursday’s schedule, with a total of $34,000 in guaranteed prize money waiting to be won.
Pokerstars Pulls Out Of Coloumbia -
Pokerstars Has taken the decision to cease offering real money services to players located in, playing from or resident within Colombia, effective from the 17th of July 2017.
Please Note : Gambing might not be legal in your area. We bring you www.recentpoker.com as an information and gambling news site only. We hope that you find all the information and gambling news found in www.recentpoker.com to your liking. Please tell your friends about us and visit us again soon.