Wednesday April 15,2015 : 666BET ISSUES STATEMENT ON WITHDRAWALS (Update)
Waiting for Gaming Commission approval to get back on line to effect withdrawals
Following news of a petition regarding online gambling firm 666Bet customer withdrawals, 666Bet issued a statement on its Facebook page saying it wished to “calm concerns regarding outstanding customer balances”.
The company refutes the UK Gambling Commission (UKGC) statement that the company does not require a license to effect withdrawals saying “the statement is misleading”.
“… as a web-based company, we need to be online in order for customers to action their withdrawals via their accounts. In order to get back online we need the help of a third party provider. Following the suspension of our licences by both the UKGC and the Alderney Gaming Control Commission, a number of our third party providers immediately cancelled or suspended our contracts with them, including payment providers. We therefore do not currently have the ability to pay customers out unless we reach an agreement with other providers to return as a white label.”
Bet666 said it is currently in negotiations with a third party provider to allow their return online so that customers can authorise withdrawals but that this provider insists on permission from the UKGC which was expected yesterday but has yet to materialise.
“We understand customers’ frustrations and fully appreciate their concerns, not helped by erroneous and inaccurate press reports – both in print and online – that have helped to muddy the waters. We have been doing everything within our power to refund customers fully but are now waiting on the aforementioned parties to reach an agreement so we can proceed as planned,” the statement concluded.
Paul Bell, a director of the firm, was arrested at Heathrow Airport at the end of March in an alleged GBP 21 million fraud probe. Bell was reportedly arrested as part of a joint money-laundering investigation by HM Revenue & Customers and the National Crime Agency, the Daily Mail reported, a charge he vigorously denies.
Another six arrests followed and raids on 13 properties yielded GBP 1 million in cash which was seized by authorities.
At the time 666Bet’s head of brand, Neil Andrews said in a statement to the Independent: “I can categorically state the investigation does not relate to 666Bet's activities in the gamin (sic) world.”