Wednesday January 29,2014 : WILLIAM HILL INVESTS IN APP MANAGEMENT
To ensure a consistent customer experience
William Hill has partnered with Correlsense, an Application Performance Management company for the deployment of its SharePath software to monitor the online gambling firm’s application portfolios.
SharePath will provide William Hill with a real-time source of information to improve customer retention and will track overall performance ensuring customers encounter a consistent experience at any time, using any device.
"William Hill is one of the industry's marquee brands," said Ken Marshall, chief executive officer of Correlsense. "As the online gaming industry grows into uncharted areas, the key to success is a tight focus on delivering more than customers expect before they realize they need it. William Hill is simply the best in the world at doing this."