WILL HILL COMMENTS ON TEL AVIV SUPPORT STAFF WALKOUT

Tuesday, October 18, 2011 : And it appears that the dissension is wider spread than Israel
 
Our report earlier today on the Tel Aviv walkout of William Hill support centre staff has been followed by a statement from the company indicating that some managers may face disciplinary measures, there is no intention to relocate operations to Gibraltar, and that dissension has also been experienced in the Manila and Bulgarian operational centres.
 
The William Hill statement reads:
 
"Following newspaper reports today, William Hill plc can confirm that Eyal Sanoff, Chief Marketing Officer of William Hill Online's marketing team in Tel Aviv, resigned on 27 September.
 
"Several other senior managers in Tel Aviv are now subject to disciplinary actions in relation to the disruption this week within the marketing business in Tel Aviv, and in the customer service and back office operations in Manila and Bulgaria.
 
"Senior William Hill Online management are currently on the ground in Tel Aviv working through these issues, although it should be noted that the office in Tel Aviv will be closed from tomorrow [Wednesday] through to early next week, as normal, through the Jewish holiday period.
 
"The vast majority of employees of the marketing team in Tel Aviv have good working relationships with the business and with colleagues across William Hill Online.  William Hill Online is committed to its sales and marketing operation in Tel Aviv and contrary to media reports has no intention of relocating this operation.
 
"William Hill Online can confirm that this situation is not directly affecting the availability of any consumer facing websites at present within the Group.  There will be a further update as necessary."