Wednesday April 16,2014 : BETBUTLER REPORTEDLY STRUGGLES WITH BODUGI PAY-OUTS (Update)
Players complain of slow-pays, and questions on financial capability.
Reports last week that BetButler has taken on the Bodugi obligations to players in return for that company's player-base have been followed by disturbing and mounting forum and Twitter allegations that payments to players have been slow, and communications bad.
Mediators attempting to aid players get their money have been equally frustrated with the apparently weak communication structure at BetButler, which has led to confusion and anger.
Searches of UK company directories have shown that Betclearer, the alleged owner of BetButler, has yet to post its 2013 financial reports, and one irate player has claimed that he was told by the UK Gambling Commission that the company was behind in its licence fees, and has been ordered to tighten up on its compliance obligations.
In its most recent response to players, BetButler blamed the situation on payment delays from bookmakers it had suffered, and gave an assurance that payments to players would be honoured.
"As a brokerage, the funds you have deposited to place bets have been used to place bets and at present we are waiting for monies to be returned to us from other bookmakers. We don’t envisage this delay to be much longer and as soon as funds are returned to Bet Butler, your funds can be returned," the company advised.
The poor communications was caused by the large influx of punters, the company said.
Rubbing salt into punters' wounds, BetButler has apparently told Bodugi players they must wager their entire account balances at bets of even money or above before they will be allowed to withdraw.