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Kahnawake player dispute statistics
Friday January 23,2015 : KAHNAWAKE REGULATOR POSTS PLAYER DISPUTE STATISTICS
264 disputes handled by regulator’s Dispute Resolution Officer in 2014.
The Kahnawake Gaming Commission's dispute resolutions office has published its report for the full year 2014, noting that 246 complaints were lodged, and 18 outstanding cases from the previous year made up a total of 264 disputes with KGC licensees.
Of this total, 57 did not satisfy the Commission’s criteria and were not accepted as valid complaints.
The 207 remaining and validated complaints were categorised into the following subject matters:
* 30 complaints pertained to locked or closed player accounts;
* 66 complaints pertained to late, delayed, or non-payment to player;
* 49 complaints pertained to questions of fairness on operator sites;
* 62 complaints were categorized as miscellaneous.
The validated complaints were disposed of as follows:
* 12 remain unresolved, pending, or outstanding (as of December 31, 2014). These outstanding complaints will be carried forward for the next report period covering January 1, 2015 – December 31, 2015.
* 195 have been resolved, with 115 (or 58.97 percent) closed or dismissed as unfounded; 80 (or 41.03 percent) were upheld in whole or part in favour of the complainant.
Danske Spil Bingo Moves to Microgaming -
The national lottery of Denmark, Danske Spil, is live on the Microgaming Bingo Network. Danske Spil, the Danish national lottery, is live on the Microgaming Bingo Network following a change to its licence conditions.
Quickfire live on Strendus -
Quickfire powered by Microgaming is extending its reach in the LatAm region with the signing of Strendus. Strendus is the online division of Logrand Entertainment Group. The group comprises several companies that operate gaming and entertainment establishments in Mexico, running 14 land-based casinos in total.
Quickfire content live on BetatHome -
Online gaming and sports betting company bet-at-home was founded in 1999. Today the company has 4.8 million registered customers around the world, offering sports betting, casino, live casino, Vegas games, poker and virtual sports.
Microgaming has donated £30,000 between four charities -
Gift of Giving provides Microgamingís customers the opportunity to vote for one of several charities in their region. In lieu of Christmas gifts, £30,000 is split equally between four global regions: Isle of Man, UK and Europe, Africa, and Rest of the World.
Entertainment Betting Odds: 90th Academy Awards -
The Shape of Water leads Sundayís 90th Academy Awards (8 PM ET, ABC) with 13 Oscar nominations, but when it comes to Best Picture, this highly-acclaimed film is a +140 second-favorite behind Three Billboards Outside Ebbing, Missouri at Ė115.
Fair Play Bets and QuickFire in Deal -
Fair Play Bets enjoys an unrivalled reputation for an outstanding player experience, with secure deposits and withdrawals, surprising casino bonuses and committed customer support. Fair Play Bets is licensed in UK, Malta and Curacao.
Cavaliers Aim to Take Down Wizards on 2/22/18 -
The Cleveland Cavaliers have looked like a different team since making their moves at the trade deadline. The Washington Wizards are up next for the Cavaliers, who will be at home after the All-Star break.
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